Quality Engineer

JOB PURPOSE:
The position will have the primary purpose of supporting the Quality Management System within the assigned operational area, by providing expertise and advice Ｏn production or product problems feedback from both internal and external customers. To conduct investigations, analyses information and facilitate teams dealing with issues/projects associated with resolution of quality problems.
JOB DUTIES:
This multi-incumbent position is a Standard Job throughout the corporation that may function in a staff capacity in a particular phase of Quality Assurance responsibilities in assigned areas, including product test procedures and specifications, performing audits, improvements of products reliability and customer satisfaction through support of the NPI (New Product Introduction) program.
The incumbent will have responsibilities for Quality Assurance in assigned areas, including product test procedures and specifications, performing audits, improvements of products reliability and customer satisfaction through support of the CPS (Caterpillar Production System), NPI (New Product Introduction) and CPI (Continuous Product Improvement) programs. The position must develops plans and tools that are used to implement or support global quality systems or related process i.e. Cost of Poor Quality, APQP, PPAP, quality certifications, MQ11005 and MQ12005 etc. Implementation of MQ12005 will also align with the corporate requirements of the successful implementation of APQP (Advanced Product Quality Planning) and PPAP (Production Part Approval Process) tools.

Improve quality practices in their processes through quality manner such as daily coaching, tracking CQI (Continuous Quality Improvement) projects & Scorecard, providing quality support if any poor results or negative trends occur, developing IQC training programs, providing training courses of quality specifications to employees, conducting internal quality audits, facilitating management reviews, etc.
Implement the Idea Generation Process and Corrective and Preventive action processes by clarifying and verifying all ideas with related persons and spot check, explain the validation reasons, and encourage all employees to make contributions to achieve zero defect in operations.